FAQs

1. What storage options are available at Elite Move? We offer a variety of storage solutions, including household, self-store, furniture, and business storage. Each option is designed to meet different needs, providing secure and flexible solutions for both short-term and long-term storage requirements.

2. How secure are the storage facilities? Our facilities boast advanced security systems, including 24/7 CCTV, secure gated access, and individual alarms for each unit, ensuring the utmost safety of your stored items.

3. Are there climate-controlled units available? Yes, we offer climate-controlled units for items that are sensitive to temperature and humidity, such as electronics, artwork, and musical instruments, maintaining a consistent environment to protect your belongings.

4. Can I access my storage unit at any time? Our self-storage facilities offer convenient access with extended hours. However, access times can vary by location, so please check with your specific facility for details.

5. How do I determine the right size storage unit? Our team can assist you in selecting the right size based on the items you wish to store. We offer a range of unit sizes and provide advice to ensure you choose the most appropriate size for your needs.

Removal Services FAQs

6. What types of removal services does Elite Move provide? Elite Move specializes in domestic removals, office and business moves, specialist removals for antiques and fine art, and international relocations, tailoring services to ensure a smooth transition.

7. How far in advance should I book my removal? It's best to book as early as possible, ideally 4-6 weeks in advance of your move date, especially during peak times to ensure availability.

8. Are my items insured during the move? Yes, we provide comprehensive insurance coverage for your belongings during the move, offering peace of mind from start to finish.

9. Does Elite Move offer packing and unpacking services? Yes, we offer complete packing and unpacking services, using high-quality materials and techniques to protect your belongings.

10. Can removal services be combined with storage solutions? Absolutely! We can integrate storage solutions into your removal plan, offering seamless storage for any items that need to be kept safe before, during, or after your move.

General FAQs

11. How is the cost of services determined? The cost is based on several factors, including the volume of items, distance, special requirements, and additional services like packing or storage. We provide a free survey to give you an accurate quote.

12. What should I do to prepare for the removal day? Declutter your space, label boxes clearly, and set aside personal items and important documents. Our team will guide you through the preparation process with a detailed checklist.

13. What happens if my new location isn’t ready on the day of the move? We offer flexible storage solutions to safely store your belongings until your new property is ready, ensuring a smooth transition.

14. How do I book a service with Elite Move? Contact us via phone, email, or our website to discuss your needs. We’ll arrange a survey to assess your requirements and provide a detailed quote.

For any further questions or to begin planning your storage or removal services, reach out to Elite Move. Our goal is to provide seamless, stress-free solutions tailored to your specific needs.